Terms of Service

Effective as of: February 24, 2025

1. Introduction and Acceptance of Terms

These Terms of Service (as updated from time to time, the "Terms") constitute a legally binding agreement between you (the "User") and GOTOTOP LTD ("we," "us," "our"), governing your access to and use of our mobile applications (collectively, the "Apps"), our website (www.gototop.app), and any associated content, including text, videos, sound recordings, visuals, graphics, and other materials uploaded, downloaded, or appearing within the Apps (together, the "Services"). By using our Services, you agree to be bound by these Terms, as well as our Privacy Policy, which forms an integral part of this agreement.

The Services are provided by GOTOTOP LTD, a company registered at 14 Panagioti Tsangari, 1st Floor, Office 1E, 4047, Limassol, Cyprus. If you have any questions, you can contact us at gototop@support-team.app.

PLEASE READ THESE TERMS CAREFULLY BEFORE DOWNLOADING OR USING OUR APPS. BY ACCESSING OR USING OUR SERVICES, YOU CONFIRM THAT YOU: (a) have read, understood, and agree to comply with these Terms and any additional terms referenced herein; (b) have reviewed and consent to our Privacy Policy; (c) agree not to misuse our Services or content in any manner that violates these Terms.

These Terms apply to all mobile applications developed, published, and distributed by us, regardless of the platform, distribution method, or specific app title. Our Services include auto-renewing subscriptions. If you are unsure how to cancel a subscription or trial, please visit the Apple Support website, Google Play Help, or the support pages of any other applicable app store. Please note that deleting the app does not cancel your subscriptions or trials.

By clicking any button like "SUBMIT," "CONTINUE," or similar options, you are providing a legally binding electronic signature and entering into a binding contract. You expressly consent to the use of electronic signatures, contracts, orders, and other records, and to the electronic delivery of notices, policies, and transaction records related to the Service.

Specialized Terms

If you purchase any products, subscriptions, or premium features within our Services, such purchases may be subject to additional Specialized Terms that supplement or override these Terms where applicable. In the event of any conflict, the Specialized Terms shall prevail to the extent of such conflict. If not specified, the general terms provided here are the controlling terms.

Disclaimer: Non-Medical Application

Our Services are not a substitute for professional medical advice, diagnosis, or treatment. We are not a licensed healthcare provider, and the Apps are designed solely for informational and entertainment purposes. Before making any health-related decisions, always consult a licensed physician or qualified healthcare provider. If you experience a medical emergency, contact your local emergency services immediately. You should always consult a medical professional before beginning any nutrition, diet, exercise, fitness, medical, or wellness program.

Disclaimer: AI-Generated Advice

Some recommendations, advice, and dialogues within the Apps and website are generated by artificial intelligence (AI) and machine learning algorithms. While we strive for accuracy, we do not guarantee the correctness, reliability, or suitability of AI-generated content for specific purposes. AI-generated content may include biases, inaccuracies, or incomplete information and should be used solely for entertainment and general guidance. Users are responsible for independently verifying any AI-generated recommendations before making decisions based on them.

2. The Service

The Service includes the website (www.gototop.app) and our mobile applications available on the Apple App Store and Google Play Store. Subject to your compliance with these Terms, we grant you limited, non-exclusive, revocable permission to make personal, non-commercial use of the Service and the Content. You agree that you will not redistribute or transfer the Service or the Content. The applications and the Content are licensed, not sold, and we and our distributors retain ownership of all copies of the software applications and Content even after installation on your devices.

The Service and the Content are our property. All our trademarks, service marks, trade names, logos, domain names, and any other brand features are our sole property. Our Apps are not medical devices; they are intended solely for informational and entertainment purposes. We do not guarantee that: (i) the Service will meet your specific requirements; (ii) the Service will be uninterrupted, timely, secure, or free from errors; (iii) the results obtained from using the Service will be accurate or reliable; (iv) the quality of any products, services, or information obtained through the Service will meet your expectations. We also do not guarantee any specific level of success; results may vary.

3. Alterations and Updates

We may update these Terms from time to time to reflect changes in our policies or relevant laws, in the functionality of the Service, or imposed on us by third-party suppliers. If you do not agree with the updated Terms, you should stop using the Service. We reserve the right to withdraw, take down, or amend all or part of the Service at any time. Access may be restricted from time to time to allow for repairs, maintenance, or updating.

4. Access / Use of the Service

You may need to create an account to use all or part of the Service. Your username and password are for your personal use only and should be kept confidential. You are responsible for all use (including unauthorized use) of your credentials. Notify our customer team immediately if your username or password is lost or stolen.

Age requirements

Prohibited use

By using the App, you agree not to: use the App for illegal or unauthorized purposes; violate applicable laws; resell, rent, lease, sublicense, or transfer your rights; copy, adapt, modify, translate, reverse engineer, or create derivative works without our written consent; circumvent technological protections; compile data for a competing service; transmit spam or commercial advertisements; upload content containing hate speech, abuse, obscenity, or anything that could give rise to legal action; or upload material containing viruses or harmful code.

We reserve the right to suspend or terminate your account at our sole discretion, including for violation of these Terms, fraudulent account information, or unauthorized account sharing. Access requires a compatible device and internet connection; you are responsible for any costs you incur while using the Service.

5. User-Generated Content

You are solely responsible for your use of the Service and any content you upload or create via the Service ("User Content"). You must ensure your User Content does not infringe third-party rights, violate applicable laws, or contain offensive, abusive, defamatory, obscene, violent, or illegal material, viruses, or advertising. We are merely a passive conduit and hosting service for User Content and are under no obligation to monitor it. Use of or reliance on any User Content is at your own risk. If we believe there has been a breach of these Terms, we may withdraw your right to use the Service, remove your User Content, or take legal proceedings against you.

6. License of the Service

Subject to your compliance with these Terms, we grant you a personal, worldwide, revocable, royalty-free, non-transferable, and non-exclusive license to download and/or use the Service for personal, non-commercial purposes. You may not copy, store, modify, distribute, transmit, or use any content from the App without prior written permission. Permission requests can be sent to legal@gototop.app.

7. Copyright, Reporting and Notice & Takedown Policy

We respect the intellectual property rights of others and expect users of the Service to do the same. If you discover any content in the Service that you believe infringes your copyright, please report this to us in writing with: a description of the copyright work; details of where the allegedly infringing content may be found; your contact information; a good-faith statement; and a statement that the information in your notice is accurate. For DMCA notices (17 U.S.C. §512(c)), include a declaration under penalty of perjury and your signature. Send notices to legal@gototop.app or by mail to GOTOTOP LTD, 14 Panagioti Tsangari, 1st Floor, Office 1E, 4047, Limassol, Cyprus, Attn: Copyright.

8. Paid Services, Refund, and Cancellation

Service options and payments. We offer free and paid features ("Paid Subscriptions"). By subscribing, making in-app purchases, or accessing promotional offers, you agree to the applicable payment terms disclosed at the time of purchase. Prices may vary based on country, currency, or applicable taxes.

Trials. We may offer free or discounted trials. At the end of the Trial, your subscription automatically converts to a paid plan unless you cancel before the trial period expires.

Auto-renewable subscriptions. Payment is charged to your iTunes Account or Google Play upon confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage subscriptions and disable auto-renewal in your Account Settings. If a free trial is offered, any unused portion is forfeited once you purchase a subscription.

Right of withdrawal (EEA and Switzerland residents). You have the right to withdraw from the Terms for digital services within 14 days from the date of agreement without charge or reason. The right does not apply if the service has already begun with your express consent. For single-item digital content purchases, you expressly agree that content is made available immediately, and you forfeit your right to withdraw.

Refund eligibility. You will not be eligible for a refund unless the digital content or services are defective. Purchases made via an App Store or Google Play are subject to that store's refund policies — we cannot grant refunds for those purchases; contact App Store support or Google Play support.

Cancellation. You may cancel auto-renewal at least 24 hours before the end of the subscription period. The App remains accessible until the end of the current period. Uninstalling the App does not stop subscription renewal. We will not refund fees that have accrued and will not prorate fees for a cancelled subscription.

9. Privacy

The information and content you provide, including personal data, are governed by our Privacy Policy. As part of our provision of the Service, we may need to send you certain communications, including service announcements and administrative messages; these are integral to the Service and you may not be able to opt out of receiving them.

10. Third-Party Services

The Service may include links to or features provided by third-party services. We do not control these third-party sites or services and are not responsible for their content or functionality. When accessing third-party sites, their terms and policies govern. Any transactions you have with third-party merchants or advertisers are solely between you and the third party. You hereby release us, our officers, employees, agents, and successors from claims, demands, losses, and damages of any kind related to interactions with any App Store, Google Play, other Service users, or any third party.

11. Termination and Modifications

We may suspend or terminate your access to the Service at any time, for any reason, at our sole discretion. You may terminate your use of the Service at any time by stopping use and/or uninstalling the App. Deleting the App does not remove your profile; to delete your profile and all associated data, contact us at gototop@support-team.app. We may remove or disable access to any content at our discretion. Upon termination, provisions that by their nature should survive will remain in effect, including dispute resolution, ownership, warranty disclaimers, and limitations of liability.

12. Representations and Warranties

You represent and warrant that: your User Content does not infringe the rights of any third party; you have obtained all necessary permissions and consents; you will use the Service solely for lawful purposes; you will not disrupt the Service, misuse it, reverse-engineer it, or use it to build a competing product; the information you provide is accurate and up to date; and you are of legal age to use the Service. You agree to indemnify us for reasonable and justifiable losses we incur as a result of your breach of these Terms attributable to your actions.

13. Disclaimers and Limitations

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE AND OUR AFFILIATES EXPRESSLY DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, AGENTS, AFFILIATES, EMPLOYEES, ADVERTISERS, OR DATA PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS APP. IN NO EVENT WILL THE COMPANY'S TOTAL LIABILITY EXCEED THE AMOUNTS YOU HAVE PAID TO THE COMPANY FOR USE OF THE APP OR ONE HUNDRED DOLLARS ($100) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. ANY CLAIM ARISING UNDER THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE DATE THE PARTY ASSERTING THE CLAIM FIRST KNOWS OR REASONABLY SHOULD KNOW OF THE ACT, OMISSION, OR DEFAULT GIVING RISE TO THE CLAIM.

Nothing in these Terms shall limit or exclude our liability for: (i) death or personal injury resulting from our negligence; (ii) intentional acts, fraud, or fraudulent misrepresentation; and (iii) any other liability that cannot be excluded or limited by law. The App provides information only, not medical or treatment advice, and may not be relied upon for medical diagnosis or as a recommendation for medical care.

14. Other Terms

Under applicable law, you may have certain rights that cannot be limited by a contract; these Terms are not intended to restrict those rights. We may update these Terms from time to time; material changes will be communicated via email, in-service pop-up messages, or other prominent notifications. These Terms and our Privacy Policy constitute the entire agreement between you and us. If any provision is found invalid or unenforceable, the remaining provisions remain in effect. We may assign our rights and obligations under these Terms; you may not. All information communicated through the Service is considered electronic communication with the same legal effect as written communications.

15. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Cyprus. To the extent that any action relating to any dispute hereunder is permitted to be brought in a court of law, such action will be subject to the exclusive jurisdiction of: the state and federal courts in the City of Alexandria, Virginia — if you are a resident of the United States; or the courts of the Republic of Cyprus — if you are not. All claims will be litigated individually, without consolidation or class treatment unless previously agreed in writing.

16. Contact Details

If you have questions or comments about the Terms, you may contact us via email at gototop@support-team.app or via post to: GOTOTOP LTD, 14 Panagioti Tsangari, 1st Floor, Office 1E, 4047, Limassol, Cyprus.